Buying a car – Made Easy!For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from Saturn of Fremont:
Please send us an email if you have any special requests or would like any extra help finding the automobile you want. At Saturn of Fremont we are committed to your complete satisfaction with your vehicle. Our modern facility is designed for your comfort and our friendly team member are here to assure a compltely satidfactory ownership experience. EXPRESS CHECK IN: When you call in to make your appointment we will write-up your vehicle over the phone and store it in the computer system until your arrival. When you drive in at your appointment time we just tag your keys, enter your current mileage and you can be on your way within minutes. AFTER-HOURS DROP OFF & PICK UP: Call the consultants and we will explain how easy it is to drop your car after regular business hours. EXPRESS CHECKOUT: Our staff will be happy to call you and review the work performed and place any payments due for service on your credit card prior to your arrival. When you arrive your paperwork is already completed and you are ready to go. ALTERNATE TRANSPORTATION: For your convenience, our Customer Courtesy Shuttle will take you to work, home or to BART. We also can arrange for a rental ccar from Hertz or Enterprise at very reasonable rates. Some major services may include a rental car at no charge to you, ask your Service consultant for details.
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